Quick Summary: u7u fun takes your privacy seriously. We collect only the information we need, never sell it to third parties, and always adhere to international data protection standards.

01 Introduction

Welcome to u7u fun's Privacy Policy. This policy explains how we collect, store, use, and protect your personal information when you use our website, mobile app, or any of our other services.

We believe you should have full control over your personal data. u7u fun's privacy policy is built in accordance with international data protection regulations, and we've made every effort to present it as clearly and simply as possible.

By registering or using the u7u fun platform, you are considered to have accepted this Privacy Policy. Please read it carefully before you start using our services.

02 What Information We Collect

U7u fun collects several types of information, broadly falling into two categories: information you provide voluntarily and information collected automatically while you use the platform. See the table below for details:

Data Type Example Why We Collect It
Identity Information Name, date of birth, nationality Account Verification & KYC
Contact Information Email address, mobile number Account Creation & Communication
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Identity Verification Documents NID, passport copy KYC & Age Verification
Device & Technical Information IP address, browser, operating system Security & Fraud Prevention
Usage Patterns Gaming history, betting patterns Service improvement & responsible gaming
Location Information Country, city (IP-based) Legal Compliance & Restricted Region Controls

03 How We Collect Your Data

U7u fun collects your information in several ways. The most direct method is through the registration form, where you provide your details yourself. Information is also collected when you submit identity documents during KYC verification.

Information collected automatically includes: your device's IP address when you access the site, cookie and session data, and page visit information. This data is used to maintain security and improve your experience on the platform.

In some cases, we may also receive your information from third parties — such as payment processors or identity verification services. In those cases, the privacy policy of the relevant party also applies.

04 How Your Information Is Used

U7u fun uses the information it collects only for specific, legitimate purposes. We never sell your data to advertisers or third parties. The primary purposes for using your information are:

  • Account Management: To support registration, login, and account security.
  • Service Delivery: To process gameplay, bets, deposits, and withdrawals.
  • KYC Verification: To verify your age and identity and protect the security of the platform.
  • Contact: To send transaction notifications, promotional offers, and customer support messages.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal compliance: To comply with government regulations and the directives of licensing authorities.
  • Responsible Gaming: To identify signs of problem gambling and provide the necessary support.
  • Service Improvement: To analyze usage patterns and deliver a better experience.
Important: If you'd rather not receive promotional emails or SMS from u7u fun, you can opt out at any time from your account settings. Please note that essential transaction-related notifications cannot be turned off.

05 Data Sharing & Disclosure

U7u fun never sells your personal information to third parties. However, limited data may be shared with trusted partners where necessary to deliver our services:

  • Payment Processors: For processing transactions with mobile banking providers such as bKash, Nagad, and Rocket.
  • KYC Providers: With trusted third-party providers for identity verification.
  • Game Software Providers: For technical support in running games.
  • Government Authorities: Where required by legal obligation or court order.
  • Licensing Authorities: As required by regulatory bodies to maintain our gaming license.

Outside of the circumstances listed above, u7u fun does not share your personal information with any other party. All partners operate under strict confidentiality agreements.

06 Cookies & Tracking Technologies

U7u fun uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help identify you on return visits.

  • Essential Cookies: These cookies are essential for maintaining your login session and keeping your account secure. They cannot be disabled.
  • Functional Cookies: Used to remember your preferred language, layout, and other settings.
  • Analytics Cookies: To understand how the platform is being used, helping us improve our services.

You can manage cookies from your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working correctly.

07 Data Retention Period

U7u fun does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations:

  • All account information is retained for as long as your account remains active.
  • Even after account closure, transaction and KYC data is retained for a minimum of 5 years — as required by law.
  • Gaming history and betting logs are retained for a minimum of 3 years.
  • Once the retention period expires, data is securely deleted or anonymized.
Under Anti-Money Laundering (AML) regulations, certain financial data must be retained for an extended period by law. In such cases, we may not be able to delete that data upon user request.

08 Your Rights Regarding Your Data

Under u7u fun's privacy policy, you have a number of rights over your own data. We respect these rights and aim to respond to all requests within 30 days:

  • Right to Access: You have the right to know what personal information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
  • Right to Restrict Processing: In certain circumstances, you can request that the processing of your data be temporarily restricted.
  • Right to Data Portability: You can request a copy of your data in a portable format.
  • Right to Object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, please contact us by email: privacy@u7ufun.com

09 Security Measures

U7u fun uses industry-leading technology to protect your data. Our security infrastructure is regularly audited against international standards.

  • 256-Bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
  • Firewall & Intrusion Detection: Round-the-clock security measures are in place to prevent unauthorized access.
  • Regular Security Audits: Regular vulnerability assessments are conducted by independent third-party experts.
  • Data Minimization: Only the data that is necessary is collected and retained.

Keep in mind, however, that no one can guarantee complete security on the internet. That's why it's important to keep your account password strong and never share it with anyone.

10 Third-Party Services & Links

U7u fun's platform integrates third-party game software and payment gateways. These services operate under their own privacy policies, which are beyond u7u fun's control. We recommend reviewing the privacy policy of each relevant service.

U7u fun is not responsible for the data practices of third parties. However, we ensure that all our partners comply with international data protection standards.

11 Privacy Policy Changes

U7u fun may update this Privacy Policy from time to time. For significant changes, you will be notified by email or through a platform announcement. For minor changes, the "Last Updated" date at the top of this page will reflect the revision.

Continued use of the platform after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: privacy@u7ufun.com
  • General Support: support@u7ufun.com
  • Live Chat: Available on the platform 24/7

We aim to respond within 30 days of receiving your request. For complex requests, additional time may be needed — you will be notified in advance if that is the case.